1. What's your MOQ?

1 set.

2. How long can we provide design solutions?

Less than 24 hours

3. What's your delivery period?

Within 10/25/40 days after your prepayment received; exact period should be based on detailed requirements and actual period;

4. What's the Product Time for Overhead Crane or Gantry Crane?

Generally 20~30 days. If your order is urgent, that can be shorten accordingly.

5. Could your winches drag inclined?

6. Which standard of your crane and crane components apply to?

7. How do you ensure your product quality?

All our processes strictly adhere to ISO-9001 procedures, which include Material Traceability, ISO WPQR and welder certificate, Measuring Device Calibration, NDT for the welding, and full assembling and load testing before delivery.

8. You're Crane Manufacture?

Yes, we're the manufacturer, founded in 2006 year.

9. Where is Your Factory? May I visit Your Factory?

10. What is the warranty period, and how can I claim warranty If my crane have any issue?

Our warranty period is 12 months after cargo leave China port. If the crane have any issue, our after-sales team and engineer will help you solve the issue by email or Video conference.

11. Could we buy spare parts in local once they are out of work?

12. Do you have engineer oversea installation service?

13. How can I assembly the cranes in my factory?

14. How can I make payment?

15. What's your package?

16. What about shipping?

17. Do you provide hoisting tools?

18. Do you accept OEM business?

19. What is your company policy if we want to distribute DEJUN product in our market?

Firstly, thank you for your interest to promote DEJUN brand, we have distributors in 50+ countries, pleaes no hesitate to contact us for the detail discussions, as we have different policies for the different target markets.

20. What does our after-sales service include?

If you have other questions about our after-sales service, please consult our online customer service.